Frequently Asked Questions

SHIPPING

What Delivery Options Are Available?

We have two options: Standard Deliver: BDT 80 -Receive products within 2/3 days. Express Delivery: BDT 100 -Receive products within 24 hours maximum

How Long Will It Take To Get My Package?

For Standard Delivery: 2/3 days. For Express Delivery: 24 hours.

PAYMENT

What Payment Methods Are Accepted?

You can pay via bKash or cash on delivery.

Is Buying through bKash Safe?

Yes. Follow the steps properly and you will get a notification about the successful payment.

Order & Returns

How do I place an Order?

You can order on our website by adding products to cart and checking out. You can also order on our Facebook page (www.facebook.com/enedao.com.bd).

How Can I Cancel Or Change My Order?

Send us a message on Facebook or Call us on our hotline number with the order ID to cancel your order.

Do I need an account to place an order?

No.

How Do I Track My Order?

This feature is still under construction at the moment.

How Can I Return a Product?

We advice you to check all the products during delivery.
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