Frequently Asked Questions

SHIPPING

What is the delivery coverage?

We delivery across full Bangladesh. However, fragile items and frozen food items will be delivered only inside Dhaka

How Long Will It Take To Get My Package?

Delivery inside Dhaka: Within 72 hours Delivery outside Dhaka: Within 5 days

PAYMENT

What Payment Methods Are Accepted?

You can pay via bKash/ Nagad or cash on delivery.

Is Buying through bKash Safe?

Yes. Follow the steps properly and you will get a notification about the successful payment.

Order & Returns

How do I place an Order?

You can order on our website by adding products to cart and checking out. You can also order on our Facebook page (www.facebook.com/enedao.com.bd).

How Can I Cancel Or Change My Order?

Send us a message on Facebook or Call us on our hotline number with the order ID to cancel your order.

Do I need an account to place an order?

No.

How Do I Track My Order?

This feature is still under construction at the moment.

How Can I Return a Product?

You can return the product during delivery after checking the product
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